Home » Customer Service Done Right: An insiders guide to building a great customer service organization by learning from those who have done it. by Scott Sickler
Customer Service Done Right: An insiders guide to building a great customer service organization learning from those who have done it. by Scott Sickler

Customer Service Done Right: An insiders guide to building a great customer service organization

learning from those who have done it. by Scott Sickler

Published
ISBN :
Kindle Edition
63 pages
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 About the Book 

Todays fast paced, competitive landscape requires that companies leverage each interaction with customers in order to optimize the information provided and the lessons learned. It is the customer and the customer service team that provide real timeMoreTodays fast paced, competitive landscape requires that companies leverage each interaction with customers in order to optimize the information provided and the lessons learned. It is the customer and the customer service team that provide real time insight into the health of your company and the road map for future growth.This book addresses those areas that need special attention and outlines the structure that will ensure your company is able to capitalize on the market data generated through those interactions while leaving customers with as positive an experience as possible.